Anderson, C. (2016, June 10). Is learning measurement turning a corner? Chief Learning Officer, 15(6), 60-65. Retrieved from http://www.clomedia.com/2016/06/10/is- learning-measurement-turning-a- corner/?utm_source=MyEmma&utm_medium=Email&utm_campaign=CLO%20Toda y
2. This video explains the evaluation phase of the ADDIE model.
Gardner, J. C. [Jclarkgardner]. (2011, October 18). The ADDIE evaluation phase [Video file]. Retrieved from https://www.youtube.com/watch?v=CBoI0wBo4vw
https://www.youtube.com/watch?v=CBoI0wBo4vw 3. This article discusses the importance of pilot testing as an evaluation method and describes
a method for conducting a pilot test.
Carliner, S. (2015, October 16). 9 steps to an effective training pilot test. [Blog post]. Retrieved from https://www.td.org/Publications/Blogs/L-and-D-Blog/2015/10/9-Steps- to-An-Effective-Training-Pilot-Test
4. This video explains the Kirkpatrick four- level model.
Dallas County 4-H. (2011, February 3). Kirkpatrick’s four levels of evaluation [Video file]. Retrieved from https://www.youtube.com/watch?v=oBpI0B5PtaA
https://www.youtube.com/watch?v=oBpI0B5PtaA 5. These three articles offer different perspectives on the Kirkpatrick four Levels and the
Phillips five level models of evaluation.
Bennington, K., & Laffoley, T. (2012). Beyond smiley sheets: Measuring the ROI of learning and development. UNC Kenan-Flagler Business School. Retrieved from http://www.kenan-flagler.unc.edu/executive-development/custom- programs/~/media/Files/documents/executive-development/beyond-smiley- sheets.pdf
Phillips, J. J. (2007). Measuring ROI: The process, current issues, and trends. ROI Institute.
Retrieved from https://roiinstitute.net/wp-content/uploads/2017/02/Measuring-ROI- The-ProcessCurrent-Issues-and-Trends.pdf
Phillips, J. J. (2017, April). Measuring ROI: Fact, fad, or fantasy? T + D, 61(4), 42-46.
Retrieved from https://roiinstitute.net/wp-content/uploads/2017/02/Meas-ROI-Fact- Fad-or-Fantasy.pdf
This article is available from the ROI Institute at this link: http://www.roiinstitute.net/wp-content/uploads/2014/12/Meas-ROI-Fact-Fad-or-Fantasy.pdf
The article is also available through the UMUC library at this link: http://ezproxy.umuc.edu/login?url=http://search.ebscohost.com/login.aspx?direct=true&db=f 5h&AN=24630917&site=eds-live&scope=site
6. This article discusses advantages and disadvantages of different evaluation methods.
Hannum, K. (2004, January/February). Best practices: Choosing the right methods for evaluation. Leadership in Action, 23(6), 15-20.
Recommended Reading Most training programs include at least a Level 1 evaluation. Often called “smile sheets,” this type of evaluation measures the reactions of the participants to the training. However, TD professionals should also measure whether or not the participants learned the content of the training and how well they were able to apply what they learned when they returned to their jobs (Levels 2 & 3). In addition, TD professionals should examine the effect of the training on organization-wide outcomes such as customer service, turnover, productivity, or profitability (Levels 4 & 5). The table provides examples of tools and measures that a TD professional can use at each level. Chapman, A. (1995-2014). Kirkpatrick’s learning and training evaluation theory. Retrieved from
Kirkpatrick’s Levels of Evaluation